bishopoconnor929268

"I messed up. I placed a tenant into an owner's home and so they wound up tearing it instead of paying rent. There is no way they are going to ever hire me again..." (Charlotte Property Manager)"It was crazy, the thing is. I became popular and then 2 hours later, I landed in Charlotte. I guess technically you may state that I did my job. But the guy who crashed to the river, no, he's the hero. It's weird, right?" (Bitter Captain Roger Baines, played by Jason Sudeikis- Saturday Night Live Weekend Update Thursday- 10/2/09)Captain Chesley "Sully" Sullenberger stumbled on fame since the pilot who flew the 1/15/09 US Airways Flight 1549 from New York to Charlotte. Most people remember the story; it became national news for weeks because the plane went down within the Hudson River minutes after takeoff. You would figure when you had been on that flight, you would be really upset! You paid money to be in Charlotte in roughly two hours, but alternatively, you were heavily delayed, drenched, your luggage was ruined, and your life flashed before your eyes. All meetings you needed tomorrow needed to be cancelled. Your plans were shot. Your life was endangered. You could are actually contemplating who you can sue. You would certainly never fly US Air again!You'd appreciate Captain Baines "good pilot" joke later inside Saturday Night Live skit:Q: What did the excellent pilot do when he saw the flock of geese?A: He avoided them and continued on to Charlotte where he landed seven minutes earlyHowever, Sully became a national hero. What??? Though he saved the lives of his passengers, he still did land inside a river containing being seen as failing. Was he a practiced pr professional who spun the tale well afterwards? Hardly. Sully finds being a soft-spoken guy. His "speech" on the passengers ahead of the crash would have been a brief and hardly eloquent, "Brace for impact." Inexplicably, it didn't matter. The passengers loved him. They were thankful and effusive in praise. No one said they wouldn't fly with him again; actually, most choose to have him captain their flights in the future. Many Americans said the same thing. How could this are already?The simplest fact is that many people understand that things fail. It's inevitable. Sully could do little after he hit the flock of geese that caused the engines to fail. As http://www.masonre.com.au/ said, "Life is 10% of what occurs you and 90% of how you react to it." Sully calmly put the plane down and salvaged what he could from a tough situation. His passengers knew he was at control and is acceptable to be sure their safety.In property management, picking tenants that will always pay and treat a rental home with respect is an inexact science. You try to mitigate risk by performing credit and criminal record checks, verifying income and employment, and calling past landlords. You collect security deposits and drive by houses to ascertain if they are okay. At the end of the morning, however, you don't deal with them and should not force people to fulfill their obligations. It's tough.But when bad things happen (plus they will sooner or later), it's really a positive as well. It creates the opportunity to show your customers that you just care, it lets you find out about them personally, and allows you to demonstrate that you just have a plan to correct things. Most of our clients receive their monthly rent (directly deposited into their account) and now we rarely get a chance to talk with them outside our initial meeting. But when issues arise, we to construct a bond with these while working to get their properties back on track.Paradoxically, the clients whose homes we now have had an issue with tend to become life-long customers, while people that receive their rent smoothly on a monthly basis are the type I bother about losing. Relationships require give-and-take and sometimes form beyond adversity; without, you are able to turned into a faceless entity that has no emotional connection.Out of a disaster, Sully built a bond a single day with his passengers that few, if any, pilots opportunity have with theirs, even their frequent flyers. Think about it. Who was the pilot of the last flight? Of your last ten?So don't cringe when something fails. It will give you a way to get some of the lasting "Sully Love."