global smarthand services
をテンプレートにして作成
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開始行:
Time to First Response - firstly, the time that it takes ...
Time to Resolution - how long it will take for a problem ...
Time Waiting for Support - how long will the customer nee...
Time Waiting for 3rd Party - if anything needs to be esca...
Up time Guarantee - what reassurance does the customer ge...
Environmental Conditions - what are the environmental con...
More Info:[[service based sla>https://www.fieldengineer.c...
終了行:
Time to First Response - firstly, the time that it takes ...
Time to Resolution - how long it will take for a problem ...
Time Waiting for Support - how long will the customer nee...
Time Waiting for 3rd Party - if anything needs to be esca...
Up time Guarantee - what reassurance does the customer ge...
Environmental Conditions - what are the environmental con...
More Info:[[service based sla>https://www.fieldengineer.c...
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